Mark Miller – Great Leaders Serve

Last spring a publicist sent me Mark’s newest book, Great Leaders Grow. I think I read a page into it before I knew that Mark and I were going to get along great. I loved the book, it is a philosophy that I embrace deeply. Mark, being the most gracious and kind person that he is, thanked me a lot for my book review. A couple of months later, we had the great pleasure of sitting down to dinner and having a great discussion in San Francisco. Mark is one of the most generous, kind, and humble people I know. He has been immeasurably helpful to me. I value his friendship and look forward to many years of increasing friendship.
Mark Miller
 Mark Miller
 Company/ Blog Name:
 Great Leaders Serve
Click Here
 Atlanta, GA, USA


Mark Miller is a business leader, best-selling author and communicator.

Mark began his Chick-fil-A career working as an hourly team member in 1977. In 1978, Mark joined the corporate staff working in the warehouse and mailroom. Since that time, he has provided leadership for Corporate Communications, Field Operations, Quality and Customer Satisfaction, Training and Development, and today he serves as the Vice President for the newly formed Organizational Effectiveness function. During his time with Chick-fil-A, annual sales have grown to over $4 billion. The company has more than 1,600 restaurants in 39 states and the District of Columbia.

Mark began writing about a decade ago.  He teamed up with Ken Blanchard, co-author ofThe One Minute Manager to write The Secret : What Great Leaders Know and Do. Today, almost 400,000 copies of The Secret are in print, and it has been translated into more than 20 languages. Recently, he released The Secret of Teams which outlines some of the key lessons learned from a 20 year study on what makes some teams outperform the rest.  His newest book, Great Leaders Grow : Becoming a Leader for Life, was released in February 2012 and was co-authored with Ken Blanchard.

In addition to his writing, Mark loves speaking to leaders.  Over the years, he’s traveled extensively around the world teaching for numerous international organizations. His theme is always the same: encouraging and equipping leaders.  His topics include leadership, creativity, team building, and more.

Mark has an active lifestyle. As a photographer, he enjoys shooting in some of the world’s hardest-to-reach places, including Mount Kilimanjaro, Everest Base Camp and the jungles of Rwanda.

Randomness from Mark:

  • Mission/purpose: Encouraging and Equiping Leaders.
  • Passion: Helping leaders grow.
  • Favorite Quote: “Everything rises and falls on leadership.”
  • Family: Married to Donna for 30 years; Two sons, Justin and David, one daughter-in-law, Lindsay, one grand dog – Jackson.
  • Books: The Secret and Great Leaders GROW, both co-authored with Ken Blanchard. The Secret of Teams released in 2011.
  • Day Job: Vice President, Organizational Effectiveness, Chick-fil-A, Inc.

Links to Connect With Mark:



About Todd Nielsen

Todd Nielsen helps organizations create miracles of success and profitability through the power of execution. Having served as Vice-President, President, Chief Operations Officer, Chief Strategy Officer, and Chief Executive Officer of organizations, he has learned how to create a culture that "Gets Things Done." He is passionate about leadership, and is a dynamic and inspirational speaker.


  1. […] comes to the dynamics of teams, I have two favorite books, one of which is the Secret of Teams by Mark Miller. The Secret of Teams is a delightful story of a struggling organization that finds that developing […]

  2. […] Mark Miller, the author of three leadership books says, “Todd has created what so many businesses need – a blueprint to build a strong and vibrant organization.” […]