The ability to find success in our own personal lives, or in our businesses is rarely dependent on our own skill alone. Maintaining the proper attitude and effective communication are also important contributing aspects of our roles as leaders. Contrary to the current popular belief, effective communication is not merely a matter of how well we can speak in front of an audience, or how well we can write documents, articles or blog posts. Effective and superior communication can only be adequately determined in how well people have understood us and what we are attempting to express.
Communication is an important foundational element of your authority and influence as a leader. Many businesses and organizations fail to survive because of poor or substandard communication between business decision-makers and the people who have to implement the tasks. Poor or ineffective communication can be a major contributor to employee burn-out, unnecessary and unwarranted elevated stress levels, dissatisfaction and disengagement.
To achieve effective communication, it is important to focus on this essential aspect of how we decide to lead. For many leaders this will entail a change in both attitude and perspective. It is important that, as leaders of other people and of organizations, that we work to maintain openness to actively engaging colleagues, employees and yes, customers.
Businesses are built on trust. And, trust is built on relationships. Communication is an important linchpin of relationship building. The most important relationship in your life is your relationship with our inner self. Consequently, communication with you inner self should be a high priority. I know, it sounds hokey and touchy-feely; but the way in which you communicate with your inner self is very much a determinant of how you communicate with others.
If you spend most of your time doubting your own capabilities, and putting yourself down, it is all but inconceivable that you will be able to mount a positive or even celebratory response to the activities of the people around you. Positive thinking, positive affirmations and positive reinforcement would help you deal with life’s difficulties better. Henry Ford was right when he said,
” If you think you can do a thing or think you can’t do a thing, you’re right.” ~ Henry Ford Tweet this!
If you believe something, then those beliefs can either become limiting or expansive in terms of what you decide to pursue, and how you elect to do it. Having a positive inner dialogue will launch you into a more positive and supportive communication style with others.
One example of maintaining effective communication is giving appropriate, useful and practical feedback or constructive criticisms to your teammates. You must first develop an internal successful feedback pattern for yourself. This will help you give and receive criticisms more openly.
Effective communication is important to us and to the people we serve.
• Effective problem solving. When you are able to communicate to your employees and co-workers clearly and successfully about real issues and problems, this can lead to a deeper understanding of problems. A deeper understanding will lead everyone to a quicker and more effective problem solution.
• Effective leadership. For you, as a leader to be able to set the appropriate tone, get people to progress in a suitable and desired direction, and to influence the team or the organization, you must be able to develop a healthy style of communication with them. As we have already discussed, positive feedback is important. But, so is criticism. Criticisms should be given as a form of positive, helpful useable suggestion and should serve primarily as support rather than chastisement.
• Effective planning. Planning involves completely understanding the mission, the vision, and the goal of the individual, the department or the organization. Planning should must directed by the guiding principles of the group. However, we all know that everyone approaches things differently. So it becomes important to properly communicate with each team member so that all of the energy and ideas can be channeled to create and pull together an effective and executable plan.
• Effective organizational improvement. Communicating well as a leader is not only about your own personal and professional development and growth. There should also be some noticeable improvement in the personal and professional paths of the people you lead. And, this can have significant effects on the improvement of your whole organization.
As you work to lead and develop yourselves and your colleagues, you will learn sooner or later that your success often depends on being able to interact effectively with other people. Learning good communication skills, and applying them to your inner dialog can only enhance your external dialog and interaction. Effective, on-point, erudite communication can make or break your leadership, your leadership style and your business.
What other ways can effective communication help an organization? Please share your thoughts and ideas below.